Author: Pop Card

People’s Partnership, the organisation behind The People’s Pension, has completed a significant technological shift to improve its customer service experience for its 6.7 million members across the UK. The workplace pension provider has migrated its Contact Centre operations to a cloud-based platform with the help of IPI, a contact centre specialist and solutions provider. This change aims to enhance operational efficiency, bolster system resilience, and offer customers more choice. The switch to the Genesys Cloud platform, implemented with IPI’s assistance, is part of a broader strategic programme by People’s Partnership, which serves around one in five UK workers through workplace…

AI-powered identity verification firm Jumio has launched an advanced biometric tool, Jumio Liveness, which aims to counter increasingly sophisticated fraud techniques without sacrificing user experience. The tool, unveiled at the Money20/20 USA conference, is designed to go beyond traditional fraud prevention, addressing issues such as deepfakes and injection attacks with enhanced AI technology. Bala Kumar, Jumio’s Chief Product and Technology Officer, said that Jumio Liveness seeks to keep businesses ahead of the evolving fraud landscape. “Our goal is to help businesses stay ahead of threats like deepfakes, ensuring legitimate users can access services securely without added complexity,” Kumar stated. The…

Renowned Tao Healer Dr. Zhi Gang Sha to Host First UK Workshop on Tao Calligraphy Healing Dr. and Master Zhi Gang Sha, a globally recognised spiritual healer and Tao Grandmaster, is set to lead his first in-person event in the UK on 2nd November. Known for his unique approach that fuses ancient Taoist wisdom with contemporary medical insights, Dr. Sha will host a full-day workshop in central London to demonstrate his Tao Calligraphy healing method. This session will provide participants with the opportunity to explore techniques designed to enhance mental, physical, and emotional well-being. A specialist in both traditional Chinese…

Xsolla Expands Payment Solutions to Boost Game Developer Reach in Southeast Asia Global video game commerce company Xsolla has announced a significant expansion of its payment solutions in Cambodia and Indonesia, introducing eight new local payment options in Cambodia and twelve in Indonesia. This development aims to support game developers targeting the growing gaming markets across Southeast Asia (SEA) by making payment processes more accessible and convenient for users. The move is part of Xsolla’s broader strategy to deepen its presence in SEA, where mobile and digital gaming are on the rise. Xsolla’s Chief Strategy Officer, Chris Hewish, underscored the…

Jumio, a leading provider of automated and AI-driven identity verification solutions, has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Identity Verification. This significant recognition was published on 21 October 2024 and underscores Jumio’s position in a rapidly growing market. The Gartner Magic Quadrant evaluates technology providers based on two primary criteria: Completeness of Vision and Ability to Execute. Jumio stood out among various identity verification vendors for its comprehensive IDV (identity verification) offerings, which cater to a wide range of use cases and customer requirements. According to the Magic Quadrant report, Leaders in this category…

Families of those who lost their lives in the Infected Blood Scandal are now eligible to apply for a £100,000 interim payment, the first financial recognition offered to this group. The payment forms part of a UK-wide compensation effort, following widespread calls for justice for victims of the scandal, which saw thousands infected with HIV and hepatitis through contaminated blood treatments during the 1970s and 1980s. The estates of deceased victims can apply for the payment starting today, marking a historic first in the government’s efforts to offer financial relief to the families of those affected. Applications are available through…

Limited Run Games has launched Hatch Tales: A Heroic Hookshot Adventure, now available for digital download on the Nintendo Switch. This eagerly awaited title comes six years after a successful Kickstarter campaign and is the latest creation from the Texan development team Atooi, serving as a sequel to the beloved 2017 Nintendo 3DS game Chicken Wiggle. In Hatch Tales, players are thrust into the vibrant and mystical world of Talonreach, where a formidable foe named Nazar threatens the kingdom. The game unfolds as Nazar, a chilling villain, awakens from his icy slumber, intent on casting the realm into a perpetual…

Appian (Nasdaq: APPN) has achieved significant recognition in the latest Gartner Critical Capabilities for Low-Code Application Platforms (LCAP) report, securing the top position for the Complex Internal Applications Use Case. Additionally, Appian ranked second for both External-Facing Applications and Tactical Internal Applications Use Cases, highlighting its strong performance across multiple categories. This report evaluated 13 low-code platform vendors, providing a comprehensive technical analysis and detailed Use Case charts that complement the Gartner Magic Quadrant analysis. The findings aim to equip customers with a deeper understanding of various low-code platforms, enabling them to select the best solution tailored to their specific…

XPPen unveiled its latest innovations in digital art technology with the launch of the Artist Pro 24 (Gen 2) series yesterday. This flagship lineup introduced two groundbreaking models: the Artist Pro 24 (Gen 2) 4K and the Artist Pro 24 (Gen 2) 165Hz. These displays are the first in the industry to earn Calman Verified status, setting a new benchmark for professional-grade colour calibration, offering creative professionals an elevated digital creation experience. At the heart of this new range was the Artist Pro 24 (Gen 2) 4K, the first 4K Calman Verified 24-inch drawing display. Designed for digital artists seeking…

Xsolla, a leading global video game commerce company, is solidifying its position in the web shop industry with an expanded feature set, developed through the successful launch of over 400 Web Shops. The Xsolla Web Shop serves as a fully integrated extension for mobile games, designed to drive higher profit margins and enhance users’ Lifetime Value (LTV). By utilising a reliable and proven direct-to-consumer toolkit, Xsolla boasts a 50% capture rate and a 60% repeat purchase rate, significantly contributing to incremental revenue growth for mobile game developers. The Xsolla Web Shop addresses the diverse needs of game developers at every…